Exam PMP Topic 1 Question 1864 Discussion

Actual exam question for PMI's PMP exam
Question #: 1864
Topic #: 1

A project manager is assigned to a multiyear project. During project execution, the customer delegates a new representative who contacts the project manager directly with a concern about their participation in status meetings. The representative wants to contact team members directly.
What should the project manager do next?

A. Send the new representative the approved project management and communications management plans.

B. Reach out to the customer directly for assistance in incorporating the new representative into the project management plan.

C. Meet with the project sponsor to discuss how to incorporate the new representative in the project.

D. Meet with the new representative to determine their understanding of the project and address their concerns.

Suggested Answer: D Vote an answer

When a new stakeholder representative is introduced during a project, it is important for the project manager to engage with them directly. This allows the project manager to assess the representative's understanding of the project, clarify any concerns, and establish a communication plan that aligns with the project's existing communication management plans. Direct engagement ensures that the representative is integrated into the project's communication processes in a manner that supports the project's objectives and respects the roles and responsibilities outlined within the project team123.
References:
* Managing Communications Effectively and Efficiently | PMI1
* Communication Channels PMP: Managing Project Communications2
* 10 Key Project Management Communication Strategies - ClearPoint Strategy3

by Hilary at May 22, 2026, 11:22 AM

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Exam PMP Topic 1 Question 1864 Discussion

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