Exam PMI-PBA Topic 1 Question 58 Discussion

Actual exam question for PMI's PMI-PBA exam
Question #: 58
Topic #: 1
A business analyst is working on a project to implement a new call management system for a help desk. They expected the average time interval to answer a call to decrease over time, but the interval has increased instead.
Which technique should the business analyst use to investigate the problem?

Suggested Answer: C Vote an answer

Explanation

by Quinn at Apr 13, 2024, 06:40 AM

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