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WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. Manager A supervises 10 district units with 100 employees and receives $100,000 in compensation.
Manager B supervises 5 district units with 50 employees and also receives $100,000 in compensation. Manager A is upset by this relationship and is looking for a new job.
Which theory explains A's motivation to look for a new job?
Choose 1 answer

A) Perceptual fairness theory
B) Inequity theory
C) Equity theory
D) Perception theory

2. What is a positive effect of a cohesive group?
Select one.

A) Improving group productivity
B) Promoting value flexibility
C) Bringing heterogeneity to the process
D) Reducing group norm effect

3. What is one of the forces that plays a particularly important role in sustaining an organization's culture?
Choose 1 answer

A) Individualized interaction
B) Educational level achieved by key employees
C) Socialization process

4. To resolve a conflict between the department staff and the janitorial staff, the department head informs the department staff of a new policy prohibiting the eating of food at the desk.
Which type of conflict resolution technique does this represent?
Choose 1 answer

A) Altering the structural variables
B) Altering the human variable
C) Problem solving
D) Authoritative command

5. What are primary factors that differentiate virtual
teams from face-to-face teams?
Choose 1 answer

A) Improve employee satisfaction and create more frequent social context
B) Overcome time and space constraints and create limited social context
C) Reduce telecommunications costs and increase paraverbal cues
D) Reduce paraverbal cues and create more frequent social context

Solutions: