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Salesforce Sales-Con-201日本語 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Practical Application of Sales Cloud Expertise33%- Customer success and solution delivery
- Sales Cloud implementation strategies
- Scalability and maintainability
Topic 2: Sales Cloud Configuration16%- Sales processes and workflows
- Sales Cloud features and customization
Topic 3: Sales Cloud Analytics10%- Sales metrics and KPIs
- Reports and dashboards for sales
Topic 4: Lead Management12%- Lead qualification and conversion
- Lead scoring and routing
Topic 5: Opportunity Management17%- Opportunity stages and pipeline management
- Forecasting and quota management
Topic 6: Account and Contact Management12%- Account hierarchy and relationships
- Contact management best practices

Salesforce Certified Sales Cloud Consultant (Sales-Con-201日本語版) Sample Questions:

1. Cloud Kicksでは、営業テリトリーの実装の一環として、ユーザーがアクティブなテリトリーモデル内でテリトリーを手動で検索し、それを商談に割り当てることを求めています。
コンサルタントはこの要件を満たすために、どの方法を推奨すべきでしょうか?

A) プロファイルに「テリトリーの管理」権限を追加します。
B) デフォルトの販売地域を使用して、有効な地域を商談に割り当てます。
C) アカウントへの共有アクセスを有効にして、アクティブなテリトリーを商談に割り当てるようにします。


2. 先日行われた経営会議で、営業担当副社長は現在の経済情勢について懸念を表明した。マーケティング活動の効果をより深く理解するため、今後は顧客離れを監視し、減少させる必要があると述べた。
コンサルタントは、副社長の懸念に対処するために、どのような戦略を推奨すべきでしょうか?

A) 商談ごとの平均ステージ期間レポートを作成します。
B) アカウント別の前年比売上レポートを作成します。
C) 履歴トレンドレポートを作成します。


3. Cloud Kicksの営業マネージャーは、日々の業務を測定するための主要業績評価指標(KPI)を示す営業ダッシュボードを作成したいと考えています。
コンサルタントはダッシュボードにどの主要指標を含めるべきでしょうか?

A) マーケティング適格リード数 (MQL)
B) 一定期間に発信された通話数
C) 更新された機会の数


4. Cloud Kicksには、様々な場所に拠点を置く大規模なリモート営業部門があります。経営陣は、各チームが進めている商談状況をより詳細に把握したいと考えています。また、商談が重要な指標(例えば、ステージの進行状況)に達した場合や、成約確率が高くなった場合にメールで通知を受け取りたいと考えています。ただし、メールの配信頻度は自分でコントロールしたいとも考えています。
コンサルタントはどの解決策を推奨すべきでしょうか?

A) 条件でフィルタリングされたレポートを作成し、管理者がレポートを購読できるようにします。
B) 最新情報を受け取るには、Chatter フィード追跡に登録してください。
C) ステージが新しい値に更新されたときにレコードがトリガーされるフローを定義します。


5. ある小規模企業が、Sales Cloudの導入計画策定のためコンサルタントを雇った。同社はSales Cloudをすぐに稼働させたいと考えている。期限はまだ設定されておらず、要件もまだ明確に定義されていない。
コンサルタントは、導入の成功を確実にするために、どのプロジェクト管理手法を推奨すべきでしょうか?

A)
B) アジャイル
C) カンバン


Solutions:

Question # 1
Answer: B
Question # 2
Answer: C
Question # 3
Answer: B
Question # 4
Answer: C
Question # 5
Answer: B

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