Exam Name: Salesforce Certified Nonprofit Cloud Consultant (NPC)
Certification Provider: Salesforce
Corresponding Certification: Nonprofit Cloud Consultant
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Updated: Sep 19, 2026
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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Reporting, Analytics, and Integration | - Reporting and Dashboards
|
| Program and Service Management | - Program Lifecycle Management
|
| Case Management and Service Delivery | - Service and Case Tracking
|
| Fundraising and Engagement | - Donor Management
|
| Nonprofit Cloud Fundamentals | - Salesforce Nonprofit Cloud Data Model
|
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
Caseworkers at a nonprofit organization want to see a single chronological view of all past interactions, cases, referrals, and care plans for a participant. Which Nonprofit Cloud feature should the organization use?
- A. Contact Profile
- B. Timeline
- C. Events and Milestones
Correct Answer: B 🗳️
Explanation: Only visible for PassTestking members. You can sign-up / login (it's free).
A nonprofit organization wants to summarize donor activity related to Campaigns. Which object stores rollup fields that relate to the Campaigns?
- A. Outreach Summary
- B. Gift Designation
- C. Donor Gift Summary
Correct Answer: A 🗳️
Explanation: Only visible for PassTestking members. You can sign-up / login (it's free).
Which two objects in the Program Management Module are directly connected to objects in Nonprofit Cloud Case Management?
Choose 2 answers
- A. Service Delivery
- B. Case
- C. Program
- D. Client Alert
Correct Answer: A,C 🗳️
Explanation: Only visible for PassTestking members. You can sign-up / login (it's free).
A nonprofit organization provides funding to partners that work directly with the community to provide one- on-one nutritional counseling. The organization wants to make a dynamic, multi-section application that applicants can fill out on their Experience Cloud site to request funding. The organization plans to use the Form Overview and Form Review components included in the Grantmaking Experience Cloud template.
What should the organization do?
- A. Create a grantmaking application form on the Individual Application object by using Dynamic Assessments and Discovery Framework.
- B. Create a Field Set and use Dynamic Forms on the Individual Application object to create sections for information.
- C. Create a grantmaking application form on the Individual Application object by using Form Framework.
Correct Answer: A 🗳️
Explanation: Only visible for PassTestking members. You can sign-up / login (it's free).
A nonprofit realizes that the target deployment date is concurrent with a Salesforce major seasonal release window. Which two steps should the nonprofit take when finalizing the plan for the new feature in production?
Choose 2 answers
- A. Deploy a Change Set during the upgrade window for the production instance.
- B. Review the sandbox preview instructions for the upcoming release.
- C. Log a Salesforce support case to change the version of the sandbox release.
- D. Verify the sandbox is on the same release as production.
Correct Answer: B,D 🗳️
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