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Pegasystems PEGAPCSA85V1 Exam Syllabus Topics:

Pegasystems Pega Certified System Architect (PCSA) 85V1 Sample Questions:

Question 1

You are designing a credit transaction case type and have the following requirement:
Transaction disputes must be resolved within 3 days.
To meet this requirement you need to set the____________in the service level to 3 days.

A. deadline
B. goal
C. urgency
D. passed deadline

Question 2

How do you route an assignment so that any available member of the department can perform the task?

A. Route the assignment to a work queue.
B. Route the assignment separately to all members.
C. Route the assignment to the admin user ID.
D. Route the assignment to a work list.

Question 3

In an application for configuring hardware equipment for new employees, the manager chooses a laptop model from a drop-down list. The list of available laptop models is maintained in an external system and may change over time. Which of the following do you use as the data source for this drop-down list?

A. A local list
B. A data table
C. A data page
D. A data transform

Question 4

Which two requirements demonstrate the need to configure correspondence? (Choose Two)

A. Text the customer with status changes in an insurance claim.
B. Fax a new insurance claim to the auto repair shop.
C. Phone a customer for additional information about the caw.
D. Assign a new insurance claim to a case worker to process.

Question 5

An application contains two case types, AutoClaim and PropertyClaim. The inheritance path for the application contains three copies of the pyDefault data transform that set property values for two properties, Work Item Urgency and Prefix.

If the Call data transforms in superclass option is enabled for each data transform, what are the values of Work Item Urgency and Prefix when a user creates a PropertyClaim case?

A. Work Item Urgency = 10, Prefix = MC-"
B. Work Item Urgency = 10, Prefix = [no value]
C. Work Item Urgency = 20, Prefix = "A-"
D. Work Item Urgency = 0, Prefix = MC-W

Solutions: