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Pegasystems PEGACPSSA24V1 Exam Syllabus Topics:

Pegasystems Certified Pega Senior System Architect 24 Sample Questions:

1. The TGB organization structure has a Sales unit, and it belongs to a Marketing division. TGB plans to add new units for the East, Central, and West geographical sales regions. These regional units report to the Sales unit.
How do you configure the organizational hierarchy to support the new structure?
Response:

A) Add a new Regional unit to the Marketing division and add the East, Central, and West regional units as child units to the Regional unit.
B) Add the regional units to the Marketing division.
C) Add the regional units to the TGB organization.
D) Add the regional units as sub-units to the Sales unit.

2. Using the following Refund case life cycle, how do you design this case to skip the Item Return stage if the item will not be returned?

Response:

A) Add an Item Retention alternate stage and define a process for retention of item.
B) Add a condition to skip the Item Return stage when a return is not necessary.
C) Add a decision in the Item Return process to change the stage when a return is not necessary.
D) Replace the Wait step in the Item Return stage with a Change Stage step.

3. An insurance company provides personal property insurance. Jewelry is categorized as a special type of personal property. Requests for jewelry coverage require that a user managing the request is trained to appraise jewelry. The requirement is to route assignments for jewelry appraisals to users who have this skill.
Which one of the following routing approaches would you use?
Response:

A) Route requests to a work group that uses skill rating parameters for work group members.
B) Route directly to a user who is a member of work group that uses skill rating parameters.
C) Route requests to a reporting manager who assigns the request to an available user to ensure fast processing.
D) Route requests to a decision table which routes the request to a work group in a location where there are users who have appraisal skills.

4. You want to restrict access to a workbasket to certain users. How do you configure this requirement?
Response:

A) Add the access role for allowed users to the workbasket record.
B) Add a skill threshold to the workbasket.
C) Add the access group for allowed users to the workbasket record.
D) Add a privilege to the workbasket record and to the appropriate access role.

5. You need to display an error message to the user if a data page fails to retrieve data from an external system. Where do you detect the error?
Response:

A) In the post-processing activity in the data page
B) In the response data transform
C) In the pre-processing activity in the data page
D) In the activity transition condition invoking the connector

Solutions: