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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A nonprofit organization is using Nonprofit Cloud for Fundraising. The organization wants to generate gift acknowledgement letters and have donations updated to include the date and status of the acknowledgement.
Which Nonprofit Cloud feature should the organization use?

A) OmniStudio Document Generation
B) Intelligent Document Automation
C) Einstein Activity Capture

2. A nonprofit receives a lot of grants, many of which are renewals of previous grants from the same funder. The nonprofit wants to easily access the previous grant information. How should the consultant capture this in Salesforce?

A) Create a child Opportunity for the renewal grant from the original grant using the Renewal Grant Opportunity record type.
B) When naming the Opportunity for the renewal grant, ensure "Renewal" and the name of the funder are included.
C) Fill in the "Previous Grant/Gift Opportunity" lookup field on the Opportunity for the new grant and check the "Is Grant Renewal" field.
D) Create a Campaign for the funder and add all Opportunities including the original grant and any renewal grants to the Campaign.

3. The system administrator at a nonprofit wants to use Advanced Mapping for regular data imports of constituent and donation data. What is an important consideration of Advanced Mapping?

A) Checkbox fields are unavailable to map to as target fields.
B) The target objects must be NPSP objects.
C) The target fields can only be text, currency, number, date or address fields.
D) The target objects must directly relate to Accounts, Contacts, or Opportunities.

4. A nonprofit organization wants to produce gift acknowledgement letters by using predefined Nonprofit Cloud templates. What should be added to the page layouts?

A) The Generate Document button
B) A FlexCard
C) The Create Summary button

5. An organization wants to track the giving history and life milestones of donors. The organization's staff must be notified when a donor attends an activity, so they can reach out immediately. Which Nonprofit Cloud for Fundraising feature should the organization use?

A) Timeline
B) Recency, Frequency, and Monetary Value (RFM) Scoring
C) Donor Profile

Solutions: