Exam Name: ISTQB Certified Tester-Foundation Level - Usability Testing
Certification Provider: ISQI
Corresponding Certification: iSQI Software Testing & Quality
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Updated: Nov 02, 2026
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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Usability Evaluation Methods | - User observation and feedback methods - Heuristic evaluation - Usability testing approaches (moderated/unmoderated) - Cognitive walkthrough |
| Topic 2: Usability in Software Development Lifecycle | - Usability considerations in design and implementation - Integration of usability in requirements |
| Topic 3: Fundamentals of Usability | - Usability concepts and definitions - User experience (UX) principles - Human factors in software usage |
| Topic 4: Planning and Designing Usability Tests | - Test scenarios and task design - Test participants and user profiles - Test objectives and scope definition |
| Topic 5: Analysis and Reporting | - Interpreting usability findings - Defect reporting and UX reporting - Usability metrics (effectiveness, efficiency, satisfaction) |
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
During a usability test, a user suggested that a quick search box on every page would help a lot for several of the main tasks. You added this finding to the list.
What's the correct classification for these kinds of findings?
- A. Positive finding
- B. Functional problem
- C. Usability problem
- D. Good idea
Correct Answer: D 🗳️
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Your project manager asked you for your advice. A recent project failed because the users were not satisfied with the final product, although your project manager claimed that she followed the human-centered design process. She interviewed users at the start of the project, created a first prototype and evaluated that prototype.
Which part of the human-centered design process did she miss?
- A. The "iterate"-part
- B. The "analyze"-part
- C. The "evaluate"-part
- D. The "design"-part
Correct Answer: A 🗳️
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Which of the following is a principal task of the usability test moderator role?
- A. Define testing tasks
- B. Create a survey plan
- C. Write a usability test plan
- D. Log usability problems
Correct Answer: A 🗳️
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In the last project, the usability tests substantially exceeded the budget of the test plan. Which quality control task could have been used to avoid this?
- A. Check that findings are communicated to the stakeholders
- B. Check whether the usability test report conforms to the best practices
- C. Check that the usability test plan has been properly reviewed
- D. Check consumed resources regularly and compare with the estimates
Correct Answer: D 🗳️
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