Exam Name: Servicing HP Desktops, Workstations and Notebooks
Certification Provider: HP
Corresponding Certification: HP Certification I
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Instant Download HP : HP2-896
Check Updated on: Jul 13, 2026
No. of Questions: 120 Questions & Answers with Exam Engine
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HP HP2-896 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Diagnostics and Troubleshooting | - Hardware troubleshooting methods - Diagnostic tools and procedures |
| Topic 2: Notebook Systems | - Notebook architecture and components - Repair and servicing procedures |
| Topic 3: System Configuration | - Operating system installation and setup - BIOS/UEFI configuration |
| Topic 4: Networking Basics | - Connectivity troubleshooting - Basic networking concepts |
| Topic 5: Desktop Systems | - Desktop hardware components - Assembly and replacement procedures |
| Topic 6: Workstations | - Performance and hardware optimization - Workstation configurations and use cases |
| Topic 7: Safety and Support Procedures | - ESD safety practices - Customer service and support workflows |
| Topic 8: Hardware Fundamentals | - PC architecture basics - Core components and functions |
| Topic 9: Preventive Maintenance | - System cleaning and lifecycle care - Maintenance procedures |
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