Exam Name: Maintaining BlackBerry Enterprise Server/Microsoft Exchange
Certification Provider: BlackBerry
Corresponding Certification: BlackBerry-Certifications
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Instant Download BlackBerry : BCP-420 Questions & Answers as PDF & Test Engine
Updated: Jul 31, 2026
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BlackBerry BCP-420 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting | 15% | - Service and connectivity problems - Log analysis and resolution - Messaging and synchronization issues |
| Topic 2: BES Architecture & Planning | 20% | - Network and infrastructure requirements - Integration with Microsoft Exchange - BES components and services |
| Topic 3: Installation & Configuration | 25% | - Exchange server configuration - BES installation procedures - Security and permission settings |
| Topic 4: Monitoring & Maintenance | 15% | - System health and performance monitoring - Backup and recovery - Software updates and patches |
| Topic 5: User & Device Management | 25% | - Activation and provisioning - IT policy assignment - User administration and groups |
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