Instant Download Avaya : 72400X Questions & Answers as PDF & Test Engine
Updated: Oct 31, 2026
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Avaya 72400X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Support and Troubleshooting | - Troubleshooting Connectivity and Services - Instant Messaging and Multimedia Messaging Support |
| Topic 2: Equinox and Aura Architecture | - Integration with Avaya Aura® Platforms - Components of Avaya Equinox Solution |
| Topic 3: Configuration and System Management | - System Manager and AADS Configuration - Dynamic Configuration Services |
Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Sample Questions:
In an Avaya Aura release 8.0.1 environment, where is the best place to start troubleshooting Instant Messaging issues?
- A. Avaya Aura Messaging (AAM)
- B. Presence Services Snap-In/Avaya Breeze
- C. Avaya Aura Device Services (AADS)
- D. Avaya Aura Communication Manager
Correct Answer: A 🗳️
While using the built-in AAWG Developer's Test Application tool to make a test call to user 1001, which two commands should be entered? (Choose two.)
- A. ac
- B. dial 1001
- C. cc
- D. call 1001
- E. dc
Correct Answer: B,C 🗳️
Users are unable to send and receive IM/Multimedia messages. The Avaya IX Workplace Client displays the following error message:
The messaging service is not currently available. Viewing the ps.log, you find the following log entry:
[LDAP:error code 32 - No Such Object]; remaining name 'ou=USERS,dc=com'. What is causing this problem?
- A. The incorrect Authentication Mechanism parameter is in the Client REST Authentication configuration of Avaya Presence Snap-In.
- B. The maximum number of licensed subscribers has been reached.
- C. The incorrect LDAP User Search Base parameter is in the Client REST Authentication configuration of Avaya Presence Snap-In.
- D. The maximum number of subscribers has been reached.
Correct Answer: C 🗳️
In a Team Engagement Deployment, which Avaya Equinox Conferencing component is responsible for mixing and distributing media?
- A. Equinox Media Server
- B. Equinox User Portal
- C. Equinox Management Server
- D. H.323 Gatekeeper
Correct Answer: A 🗳️
A support technician wants to retrieve a Customer Support Package from an Avaya Equinox Conferencing component (for example, an Equinox Media Server), to open a ticket with Avaya technical support.
What is the procedure to retrieve the package?
- A. Access Equinox Management web GUI, and configure an external file transfer server under Settings.
- B. Access Equinox Management web GUI, choose a respective device from the list under Devices, and pick the Retrieve Customer Support Package option from the menu.
- C. Access the component's CLI and navigate to /opt/Avaya/logs/CSP.
- D. Access Equinox Management web GUI and navigate to Logs & Events > Logs > Retrieve Customer Support Package.
Correct Answer: D 🗳️
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