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Our ADM-201 exam dumps include those topics:

  • ANALYTICS - REPORTS AND DASHBOARDS 10%
  • DESKTOP AND MOBILE ADMINISTRATION 1%
  • USER SETUP 7%
  • STANDARD AND CUSTOM OBJECTS 15%
  • ORGANIZATION SETUP (GLOBAL UI) 2%
  • SERVICE AND SUPPORT APPLICATIONS 12%
  • WORKFLOW/PROCESS AUTOMATION 12%
  • SECURITY AND ACCESS 14%
  • DATA MANAGEMENT 8%
  • ACTIVITY MANAGEMENT AND COLLABORATION 3%
  • APPEXCHANGE 1%
  • SALES AND MARKETING APPLICATIONS 15%

For more info visit: Salesforce ADM-201 Exam Reference

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Domain 7: Activity Management & Collaboration (3%)

This section encompasses one’s skills in explaining the activity management capacities (public calendars, events, manage tasks, multi-day events) as well as explaining the Chatter features (groups, security, feed).

Reference: https://trailhead.salesforce.com/en/academy/classes/adm201-administration-essentials-for-new-admins/

Salesforce ADM-201: Detailed Exam Overview

The Salesforce ADM-201 exam is made up of 60 multiple-choice and multiple-select questions. Additionally, this certification test contains 5 unscored questions. The time allocated for the completion is 105 minutes. To pass the exam successfully, you must give at least 65% of the correct answers. The ADM-201 test is proctored by the Kryterion company, the Salesforce testing partner. You can choose from two options of exam delivery: an online proctored test or an onsite session at any center.

As for the price, the exam costs each candidate $200. The cost of retaking this test is 50% of the actual price. So, you will have to pay another $100 for retaking Salesforce ADM-201 if you fail your first attempt. The vendor updates its certification exams 3 times a year in compliance with the Salesforce release cycles. Within each release cycle, you have 3 chances to take the same test.

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Salesforce ADM-201 Exam Syllabus Topics:

SectionWeightObjectives
Productivity and Collaboration10%- Chatter
  • 1. Feeds, groups, collaboration features
- Mobile and integrations
  • 1. Salesforce Mobile App capabilities
  • 2. AppExchange and third-party integrations
- Activity management
  • 1. Tasks, events, calendars
Data and Analytics Management17%- Data management
  • 1. Import, update, export, mass delete, backup
  • 2. Data validation and quality tools
- Reports and dashboards
  • 1. Dashboard components and sharing
  • 2. Report types, creation, customization
Agentforce AI8%- AI capabilities
  • 1. Agentforce setup and configuration
  • 2. AI features and usage guidelines
Sales and Marketing Applications10%- Sales Cloud features
  • 1. Opportunity management, stages, products, price books
  • 2. Lead management, conversion, assignment rules
- Marketing tools
  • 1. Marketing automation capabilities
  • 2. Campaigns, campaign influence
Service and Support Applications10%- Knowledge and Communities
  • 1. Knowledge base setup and usage
  • 2. Community configuration and access
- Case management
  • 1. Support processes and entitlements
  • 2. Cases, queues, assignment rules, escalation rules
Configuration and Setup15%- User interface configuration
  • 1. Navigation and global settings
  • 2. Declarative customization options
- Security and access
  • 1. Profiles, permission sets, roles and sharing rules
  • 2. Password policies and login access
- Company settings
  • 1. Default settings and organizational structure
  • 2. Fiscal year, business hours, currency management
Automation15%- Process Automation
  • 1. Flow Builder, approval processes
  • 2. Email alerts, field updates, tasks
Object Manager and Lightning App Builder15%- Object customization
  • 1. Page layouts, record types, business processes
  • 2. Standard and custom objects, fields, relationships
- Lightning App Builder
  • 1. Custom Lightning pages and components
  • 2. App navigation and customization

Salesforce Certified Administrator Sample Questions:

A salesperson complains that the Log a Call button is missing from the highlights panel of an Opportunity page. What is the reason for this?

  • A. The custom Log a Call permission is missing from the user ' s profile and assigned permission sets.
  • B. The custom Log a Call permission has been disabled at the org level in Setup.
  • C. The Log a Call action will appear within the Activity Component as a standard behavior rather than the highlights panel.
  • D. The Log a Call action has not been added to the Salesforce Mobile and Lightning Experience Actions section of the page layout.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Explanation: Only visible for PassTestking members. You can sign-up / login (it's free).

Once an opportunity reaches the negotiation stage at Cloud Kicks, the Amount field becomes required for sales users. Sales managers need to be able to move opportunities into this stage without knowing the amount.
How should a Platform Administrator require this field during the negotiation stage for sales users but allow their managers to make changes?

  • A. Create a formula field to fill in the field for managers.
  • B. Assign the Administrator profile to the managers.
  • C. Make the field required for all users.
  • D. Configure a validation rule to meet the criteria.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Explanation: Only visible for PassTestking members. You can sign-up / login (it's free).

Cloud Kicks has the organization wide defaults for Opportunity set to Private. Which two features should a Platform Administrator use to open up access to opportunity records for sales users working on collaborative deals? 63

  • A. Profiles
  • B. Sharing rules
  • C. Sharing set
  • D. Role hierarchy
Reveal Solution  Discussion  0

Correct Answer: B,D  🗳️

Explanation: Only visible for PassTestking members. You can sign-up / login (it's free).

The Activity Timeline is missing from the Account record page. What should a Platform Administrator do to correct this?

  • A. Run a report to verify whether any activities have been logged for that Account.
  • B. Add the standard Activities component to the Account Lightning record page.
  • C. Update the user's permission to allow Edit access to the Activity Timeline.
  • D. Add a button for the Activity Timeline in the Object Manager for the Account object.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for PassTestking members. You can sign-up / login (it's free).

DreamHouse Realty has an approval process. A manager attempts to approve a record but receives an error.
What should a Platform Administrator do to troubleshoot this issue?

  • A. Add a delegated approver for the next approver in the process.
  • B. Review the page layout to ensure the fields updated in the process are visible.
  • C. Update the field-level security to view on fields that are updated in the process.
  • D. Check if the user in the next approver is inactive or missing.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Explanation: Only visible for PassTestking members. You can sign-up / login (it's free).

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