Salesforce Certified OmniStudio Consultant - OmniStudio-Consultant Exam Practice Test
Which three use cases should be implemented using Calculation Procedures and matrices?
Choose 3 answers
Choose 3 answers
Correct Answer: B,C,D
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A business implements a simple OmniScript in their call center that allows agents to quickly create a case when on the phone with customers. The OmniScript has been running successfully in the call center for over a year. The business decides it wants to allow partners to create cases directly from their Community portal.
What is the most efficient solution that the consultant can propose to meet this new requirement?
What is the most efficient solution that the consultant can propose to meet this new requirement?
Correct Answer: A
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An auto insurance company has different rates for each state in the country. The company needs to manage the rates separately, but the formula to calculate the premiums is the same. All the input and output are the same; only the values in the rating tables differ.
Which OmniStudio tool should the consultant recommend to meet this requirement?
Which OmniStudio tool should the consultant recommend to meet this requirement?
Correct Answer: B
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A company has a requirement to create a 360° view of their customers using FlexCards. At this company, customer data is stored in Salesforce but also in external legacy systems. A consultant reviews the use cases needed and recommends a FlexCard canvas that contains multiple child cards inside the state of a parent FlexCard.
What is the advantage of embedding multiple child cards in this scenario?
What is the advantage of embedding multiple child cards in this scenario?
Correct Answer: B
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Which element retrieves data from a Salesforce picklist in an org?
Correct Answer: D
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Which two functions can be performed by DataRaptors?
Choose 2 answers
Choose 2 answers
Correct Answer: A,B
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Which of the following is a key difference between Integration Procedures and DataRaptors?
Correct Answer: C
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A business wants to create an OmniScript that allows call center agents to schedule field service appointments with customers. The process needs to retrieve available appointment dates from an external system via a REST A [ and then display them to the user for selection in a dropdown list. Once the user selects a date, a confirmation should display with rich text and images.
Which three OmniScript elements should be used to meet these requirements?
Choose 3 answers
Which three OmniScript elements should be used to meet these requirements?
Choose 3 answers
Correct Answer: A,B,D
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