ITIL-4-Practitioner-Release-Management by Peoplecert Actual Free Exam Q&As

Question 1

A new release manager wants to explain to the organization's service consumers the purpose of a new release management practice. What should the release manager say to the service consumers to help them realize the value of release management?

A. The release management practice will ensure that new service features are available to the service operations team to enable them to perform tests. B. The release management practice will ensure the quick use of improved services after new service features have been made available. C. The release management practice will ensure that new service features are available to the service operations team to reduce business losses. D. The release management practice will ensure that new service features are available to users to mitigate the service provider's risks.

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Correct Answer: B Vote an answer

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Question 2

An organization has a dedicated release management team that is effective in managing releases, but this team has very poor coordination with the change enablement team. What capability level of release management does this indicate?

A. Level 1 B. Level 3 C. Level 2 D. Level 4

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Correct Answer: C Vote an answer

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Question 3

During a value stream walk of the incident resolution value stream, an organization has realized that some incidents take longer to resolve because installation of overdue software updates is required. What should the organization do to improve the incident resolution times?

A. Ensure that required updates are enforced as part of the ongoing operations and maintenance B. Include release of the required updates in the incident resolution activities C. Include release of the required updates in the request fulfilment activities D. Ensure that required updates are included in the release of the new services

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Correct Answer: A Vote an answer

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Peoplecert ITIL 4 Practitioner: Release Management - ITIL-4-Practitioner-Release-Management Exam Practice Test