CSA by ServiceNow Actual Free Exam Q&As

Question 1

Which one of these applications is available to all users?

A. Facilities B. Incident C. Self-Service D. Change

Discussion 0

Correct Answer: C Vote an answer

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Question 2

What is the path an Administrator could take to view the fulfillment stage task list for an order placed by a user?

A. REQ (Number) > RITM (Number) > TASK (Number) B. RITM (Number) > REQ (Number) > PROCUREMENT (Number) C. FULFILLMENT (Number) > RITM (Number) > TASK (Number) D. REQ (Number) > RITM (Number) > PROCUREMENT (Number)

Discussion 0

Correct Answer: A Vote an answer

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Question 3

What ServiceNow feature allows you to include data from a secondary related table on a report?

A. Dot Walking B. SQL C. Outer Join D. Joins

Discussion 0

Correct Answer: A Vote an answer

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Question 4

What setting allows users to view a Knowledge Base article even if the are not logged in?

A. The Allow role B. The View All setting C. The Public setting D. The ESS role

Discussion 0

Correct Answer: C Vote an answer

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Question 5

What action will allow you to personalize layouts of columns in a list?

A. ClickGear icon > Personalize window options > Select the appropriate columns B. Select the column to be personalized > ClickEdit icon (Penal) > Choose me options to personage C. Context Menu > View > Personalize D. Select the column to be personalized and right at the header > Choose the options to personalize

Discussion 0

Correct Answer: A Vote an answer

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Question 6

Create Incident, Password Reset, and Report outage: what do these services in the Service Catalog have in common?

A. They direct the user to a catalog property B. They direct the user to a catalog UI policy C. They direct the user to a record producer D. They direct the user to a catalog client script

Discussion 0

Correct Answer: C Vote an answer

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Question 7

When configuring the content of an Email Notification, which syntax should be used to reference the properties of an event triggering the Notification?

A. ${ < property name > .getDisplayValue()} B. ${current. < propertyname > } C. ${event. < propertyname > ) D. ${gs. < property name > >

Discussion 0

Correct Answer: C Vote an answer

Question 8

What access does a user need to be able to import articles to a knowledge base?

A. Can contribute B. sn_knowledge contribute C. sn_knowledge_import D. Can import

Discussion 0

Correct Answer: A Vote an answer

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Question 9

User records are stored in which table?

A. User [s_user] B. User [u_sys_user] C. User [sys_user] D. User [sn_user]

Discussion 0

Correct Answer: C Vote an answer

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Question 10

Which are reasons an application could be developed on the ServiceNow platform?
Choose 3 answers

A. It squires low-level programming libraries. B. It needs workflow to manage processes. C. it uses multimedia features. D. It requires reporting capabilities. E. It uses forms extensively to interact with data.

Discussion 0

Correct Answer: A,D,E Vote an answer

Question 11

Which access does a user need to import articles to a knowledge base?

A. sn_knowledge_contribute B. Can contribute C. sn_knowledge_import D. Can import

Discussion 0

Correct Answer: B Vote an answer

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Question 12

When evaluating Access Controls, ServiceNow searches and evaluates:

A. Only for matches on the current field B. Only for matches on the current table C. From the most generic match to the most specific match D. From the most specific match to the most generic match

Discussion 0

Correct Answer: D Vote an answer

Question 13

What component of the ServiceNow infrastructure defines every table and fieldin the system?

A. Dictionary B. Data Atlas C. Field Map D. Table Class Manager E. Schema

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Correct Answer: A Vote an answer

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Question 14

How would you describe the relationship between the incident and Task table?

A. Incident table has a many to many relationships with the Task table. B. incident table is a database view of the Task table C. incident table is related to the Task table via the INC number D. Incident table has a one to much relationship with the Task table. E. Incident table is extended from task table.

Discussion 0

Correct Answer: E Vote an answer

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Question 15

The Report Designer contains different sections for configuring your report. Which section is used to adjust the look of your report, including colors, files, and legend layout?

A. Style B. Configure C. Layout D. Format

Discussion 0

Correct Answer: A Vote an answer

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ServiceNow Certified System Administrator - CSA Exam Practice Test