78201X by Avaya Actual Free Exam Q&As

Question 1

A customer complains about excessive lag between the speaker and listener in the IP Office VoIP system. What should you do to determine the cause of the delay?

A. Debug view. B. Analyze VoIP settings of IP telephones. C. Use Wireshark packet analyzer. D. Utilize SSA (System Status Application). E. Enable monitoring of RTCP (Real-Time Transport Control Protocol).

Discussion 0

Correct Answer: C,E Vote an answer

Question 2

When you first power on the Avaya IP Office, there are two default incoming call routes. One is to route all voice calls to the Hunt Group Main, which contains the first 10 users, and the other is for data calls.
By default, where are data calls routed?

A. RAS access Dialin B. Hunt group Main C. Hunt group Data D. Extension Modem

Discussion 0

Correct Answer: D Vote an answer

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Question 3

Which mode should be selected in Manager to create and modify all aspects of an IP Office system?

A. Installation Mode B. Simplified View C. Basic Edition D. Configuration Mode

Discussion 0

Correct Answer: D Vote an answer

Question 4

A customer wants to ensure that a warning message is heard by the participants of the call when call recording is enabled.
To enable this warning message, which setting needs to be set?

A. Edit the applicable user on either the Manager Application or the Web Manager, and enable 'Play advice on Call Recording' on the Voice Recording tab. B. From the Voicemail Pro Client go to Administration > Preferences > General and enable Play advice on Call Recording' on the General tab C. From the Web Manager, go to Applications > Media Manager and enable 'Play advice on Call Recording'. D. In the Manager application, go to the system settings and enable "Play advice on Call Recording' on the Voicemail tab.

Discussion 0

Correct Answer: A Vote an answer

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Question 5

What is the potential problem that can be mitigated by implementing a properly configured multi-site SCN solution?

A. Overlapping dial plans B. Oversubscribed VMPro ports C. Compromised call encryption D. Blocked ACD routes

Discussion 0

Correct Answer: A Vote an answer

Question 6

If no Music-on-Hold source is selected, what will a caller hear when a user places them on hold, and how can this behavior be customized?

A. A caller will hear silence, which can be customized to play a pre-recorded message or a periodic tone by configuring the Music-on-Hold source. B. A caller will hear an automated voice saying "Please Hold", which can be customized to play a different message by configuring the Music-on-Hold source. C. A caller will hear ringing, which can be customized to play music or a pre-recorded message by configuring the Music-on-Hold source. D. A caller will hear a double bleep tone, which cannot be customized as it is a default system behavior.

Discussion 0

Correct Answer: D Vote an answer

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Question 7

Where are voicemail files stored for a user when the customer is using Embedded Voicemail and the user's mailbox is not stored on an SD card?

A. on the IP Office system's internal memory B. on the voicemail server C. on the user's PC D. on the UCM

Discussion 0

Correct Answer: B Vote an answer

Question 8

What is the recommended method for adding new users to an IP Office Server Edition in Select mode, ensuring efficient management?

A. With UMS and LDAP B. With the IP Office Manager Application and custom scripts C. Using the Outlook Plugin D. Manually with copy and paste

Discussion 0

Correct Answer: A Vote an answer

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Question 9

By adding a 4-port expansion card to the Avaya IP Office 500V2, how many expansion units can the Avaya IP Office support in total?

A. 14 B. 8 C. 12 D. 10

Discussion 0

Correct Answer: A Vote an answer

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Question 10

When saving a configuration after making changes using the Manager Application, you get a warning that your configuration has errors.
Which step is needed to see the errors that are causing this warning message?

A. In the Manager application, ensure that you have the Error List pane enabled and look for lines with a red circle with X icon in the list. B. In the Manager application, ensure that you have the Error List pane enabled and look for lines with a yellow triangle with exclamation icon in the list. C. In the Manager application, click on Solution to view the System Summary page and look for errors with a red circle with X icon in the list. D. Use the System Monitor application to view the configuration errors.

Discussion 0

Correct Answer: A Vote an answer

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Question 11

Which application allows users to access their own recordings within Media Manager?

A. Web Self Administration B. Web Self Recordings C. Web Self Media Manager D. Web Self Management

Discussion 0

Correct Answer: A Vote an answer

Question 12

If the in-use trunk is out of service, a customer needs to ensure that outgoing calls can use a secondary route.
How would this be achieved?

A. by setting an Out of Service trunk on the primary trunk B. by setting the Time Profile with a business hours profile, and adding a secondary ARS in the Out of Hours Route on the primary ARS C. by enabling the In Service option and add a secondary ARS in the Out of Service Route on the primary ARS D. by enabling the In Service option and add the primary ARS in the In Service Route on the secondary ARS

Discussion 0

Correct Answer: C Vote an answer

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Question 13

A remote worker using Avaya Windows Communicator visits the office headquarters where IP Office and one-X Portal are located. Which two technologies can enable the worker to re-register locally? (Select two.)

A. Port Address Translation (PAT) B. Split-brain DNS C. Session Border Controller D. Extensible Messaging and Presence Protocol (XMPP) E. Wi-Fi calling

Discussion 0

Correct Answer: B,E Vote an answer

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Avaya IP Office™ Platform Support Certified - 78201X Exam Practice Test