500-450 by Cisco Actual Free Exam Q&As

Question 1

In the Cisco Unified Contact Center Enterprise solution, if the private network fails but the visible network is still operational, which statement is true?

A. The private network data is rerouted automatically over the visible network. B. The system stops routing calls because it cannot function without a private network. C. Both call routers go active and attempt to split the system until the private network is restored. D. The system continues to operate but with only one call router in simplex mode.

Discussion 0

Correct Answer: D Vote an answer

Question 2

When performing an update to Cisco UCCE solution, which components do not need to be upgraded together during the same maintenance window?

A. Call router and logger B. Call router and peripheral gateway C. Call router and administrative workstation D. Administrative workstation and HDS-DDS

Discussion 0

Correct Answer: B Vote an answer

Question 3

Using queue at the edge with ELCAC, which two configurations in Cisco UCM are correct?
(Choose two.)

A. Configure SIP profile to Reroute Incoming Request using Contact-Info header with purpose=x- cisco- origIP B. Create a UCM SIP Profile with Reroute Incoming request based on Contact Header. C. Set a SIP trunk towards each CVP Call Server for IP originated calls. This SIP trunk should use Location=Phantom D. Set a SIP trunk towards each SIP proxy for IP originated calls. This SIP trunk should use Location=Shadow. E. Configure SIP Profile to Reroute Incoming Request using Call-Info header with purpose=x cisco- origIP

Discussion 0

Correct Answer: D,E Vote an answer

Question 4

Refer to the exhibit. In Cisco UCCE Outbound Option when configuring transfer to IVR campaign, which two nodes can be used in the routing script to transfer the call to an external script (CVP VXML application)? (Choose two.)

A. Go to Script node B. Route Select node C. Send to VRU node D. Translation Route to VRU node E. Queue to Skill Group node

Discussion 0

Correct Answer: C,D Vote an answer

Question 5

Which three items does the Cisco Finesse administrative application allow administrators to configure? (Choose three.)

A. wrap-up reasons and phonebooks B. ready and login reason codes C. connections to third-party gadget server and the Administration & Data server database D. upload third-party gadgets E. call variable and ECC variable layout F. workflows and workflow actions

Discussion 0

Correct Answer: A,E,F Vote an answer

Question 6

When using the Play Media micro-application, which parameter automatically generates the media file name for an agent greeting?

A. -ag B. -a C. -aa D. -g

Discussion 0

Correct Answer: B Vote an answer

Question 7

Which statement about when you deploy Cisco Unified CCE on Cisco UCS C-Series Tested Reference Configuration Servers is true?

A. You check/calculate if you have enough IOPS as described on Cisco Unified CCE docwiki VMs storage requirements. B. You cannot add more disks, but you can connect the Cisco UCS C-Series TRC to the SAN in the network to meet IOPS requirements. C. You do not need to check/calculate if you have enough IOPS as described on Cisco Unified CCE docwiki VMs storage requirements. D. You can add more disks to the Cisco UCS C-Series TRCs to meet IOPS requirements.

Discussion 0

Correct Answer: C Vote an answer

Cisco Implementing and Supporting Cisco Unified Contact Center Enterprise - 500-450 Exam Practice Test